Terms and Conditions
I. ELECTRONIC COMMUNICATIONS. When you use INNOVIAHOME.COM, you consent to receive communications from GEORGIA-PACIFIC electronically. GEORGIA-PACIFIC will communicate with you, at GEORGIA-PACIFIC’S discretion, by email or by posting notices on INNOVIAHOME.COM. You agree that all agreements, notices, disclosures and other communications that GEORGIA-PACIFIC provides to you electronically satisfy any legal requirement that such communications be in writing.
V. CUSTOMER CONTENT. You may have the option to post comments, product reviews or other content on INNOVIAHOME.COM (“Customer Content”), subject to the rules established by GEORGIA-PACIFIC, as those rules might change from time to time. You must not post any Customer Content that is offensive, profane, indecent, obscene, threatening, abusive, libelous or illegal. Your Customer Content must not violate, plagiarize or infringe the rights of others.
You grant GEORGIA-PACIFIC a perpetual, worldwide, irrevocable, royalty-free license, with the right to grant sublicenses, to (i) modify and create derivative works based upon your Customer Content, and (ii) reproduce, display and distribute your Customer Content, modified versions of your Customer Content and derivative works based upon your Customer Content. To the extent any right you may have in or relating to any Customer Content cannot be licensed to GEORGIA-PACIFIC under applicable law or legal theory, you hereby irrevocably release and waive any and all such rights, including, but not limited to, any rights of publicity, rights of privacy, trade secret rights, and “moral rights” or any other rights with respect to attribution of authorship or integrity of materials, or any other intellectual property rights.
GEORGIA-PACIFIC may, but is not obligated to review Customer Content prior to, or at any time after the Customer Content is first displayed by GEORGIA-PACIFIC. GEORGIA-PACIFIC may refuse to display, and may at any time cease the display of any Customer Content. No display of any Customer Content is a waiver of GEORGIA-PACIFIC’s right to cease the display of that Customer Content. GEORGIA-PACIFIC right to review, refuse and cease the display of Customer Content is not an assumption by GEORGIA-PACIFIC of any responsibility for Customer Content.
You acknowledge that you are responsible for any Customer Content you make -- in other words, you acknowledge that you (and not GEORGIA-PACIFIC) have full responsibility for the Customer Content, including its legality, reliability, appropriateness, originality, and compliance with corresponding laws.
You also acknowledge that GEORGIA-PACIFIC does not have any obligation to use, post, or respond to any Customer Content. GEORGIA-PACIFIC may contact you or any third parties to verify the information contained in a Customer Content you provide to GEORGIA-PACIFIC, obtain additional commentary, and to film, record and make a record of any statements made by you or others in the course of GEORGIA-PACIFIC conversations or correspondence with you. You agree that any materials created from such activities will be owned by GEORGIA-PACIFIC and may be used in any manner GEORGIA-PACIFIC deems appropriate. GEORGIA-PACIFIC may also send you information and notices regarding your Customer Content through INNOVIAHOME.COM, by email or other means based on the information you provided to GEORGIA-PACIFIC in connection with your Customer Content.
All Customer Content will be considered non-confidential and non-proprietary. GEORGIA-PACIFIC will have no obligations with respect to Customer Content. GEORGIA-PACIFIC cannot guarantee that other users (or other third parties) will not use the ideas that you share. Therefore, if you have an idea that you would like to keep confidential and/or do not want others to use, do not post it to INNOVIAHOME.COM. Also, any Customer Content you provide to GEORGIA-PACIFIC should reflect your honest opinions, findings, beliefs or experience, and be within your personal knowledge, and should not misrepresent in any respect your relationship with GEORGIA-PACIFIC.
GEORGIA-PACIFIC does not and cannot review all comments, product reviews or other content provided by users (including Customer Content) and is not responsible for that content, nor does GEORGIA-PACIFIC endorse any comments, product reviews or other content provided by users. Accordingly, GEORGIA-PACIFIC cannot guarantee the accuracy, integrity or quality of comments, product reviews or other content provided by users, and GEORGIA-PACIFIC cannot assure you that harmful, inaccurate, deceptive, offensive, threatening, defamatory, unlawful or otherwise objectionable comments, product reviews or other content provided by users will not appear on INNOVIAHOME.COM. You should never assume any such comments, product reviews or other content provided by users reflects the opinions or policies of GEORGIA-PACIFIC.
You are solely responsible for (a) any Customer Content you post on or through INNOVIAHOME.COM, (b) any material or information that you provide to GEORGIA-PACIFIC or other users (or others that view INNOVIAHOME.COM), and (c) your interaction with other users (or others that view INNOVIAHOME.COM). By sending Customer Content to INNOVIAHOME.COM, you release GEORGIA-PACIFIC of any duty or obligation it might otherwise have to review or act in response to the Customer Content, and of any duty or obligation that it might otherwise have to you in connection with any action it chooses to take in response to your Customer Content.
GEORGIA-PACIFIC reserves the right at any time and from time to time to discontinue, temporarily or permanently, the acceptance of some or all Customer Content and/or your ability to access Customer Content with or without notice in its sole discretion. You agree that GEORGIA-PACIFIC shall not be liable to you or to anyone else for any suspension or discontinuance of acceptance of any Customer Content.
GEORGIA-PACIFIC may obtain Customer Content on INNOVIAHOME.COM that contains, or otherwise develop on behalf of GEORGIA-PACIFIC, or through third party vendors that GEORGIA-PACIFIC engages, ideas, inventions, materials and other content that may be similar or identical in theme, idea, format or other respects to Customer Content you submit to INNOVIAHOME.COM. For example, GEORGIA-PACIFIC is actively engaged in research and development for new products and services, and the creation of marketing and advertising materials and other content related to GEORGIA-PACIFIC products and services or that may otherwise be of interest to other users, GEORGIA-PACIFIC and through third party vendors. By providing Customer Content, you understand that you waive any and all claims you may have had, may have, and/or may have in the future based on any ideas, invention, composition, video and/or other works used by GEORGIA-PACIFIC (or its designees) being based upon, or otherwise being the same as or similar to, any Customer Content made by you on INNOVIAHOME.COM.
VI. CODE OF CONDUCT. Although GEORGIA-PACIFIC is not responsible for the conduct of its users or the Customer Content they make, GEORGIA-PACIFIC wants INNOVIAHOME.COM to be a place on the Internet where the content does not violate the rights of any person, offend or hurt people. Therefore, in using INNOVIAHOME.COM, please DO NOT do any of the following:
- submit material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including trademark, patents, privacy and publicity rights (e.g., using someone else’s name or likeness or a photograph taken by another person without his or her consent) - you should only submit materials that you own exclusively;
publish falsehoods or make statements that could damage GEORGIA-PACIFIC or anyone else
- submit material that is unlawful, obscene, false, misleading, defamatory, libelous, threatening, disparaging, pornographic, harassing, hateful, racially or ethnically offensive, gives rise to civil liability, violates any law or is otherwise inappropriate;
- submit materials that promote alcohol, illegal drugs, tobacco, firearms/weapons (or the use of any of the foregoing);
- post advertisements or solicitations of business;
- interrupt the operation of INNOVIAHOME.COM in any manner whatsoever, including by imposing an unreasonable load on INNOVIAHOME.COM;
- harvest or otherwise collect information about others, including email addresses, without their consent;
- decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of INNOVIAHOME.COM;
- defeat security mechanisms, investigate or explore how to defeat security mechanisms, or provide information concerning methods of defeating security mechanisms, including by allowing another person to access INNOVIAHOME.COM using credentials issued to you, or by falsifying, deleting, or concealing Internet Protocol header, email sender, or other identifying information;
- violate any local, state, national or international law or post any Customer Content that would encourage or provide instructions for a criminal offense;
- misrepresent yourself, your age or your affiliation with any person or entity, including, without limitation, with respect to any relationship or material connection you have with GEORGIA-PACIFIC;
- use INNOVIAHOME.COM to send or make available any unsolicited or unauthorized advertising, solicitations, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
- post or share any personally identifiable or private information of any third party;
- solicit passwords or personal information from anyone;
- post any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
- register for more than one account or use or attempt to use another’s account, service or system without authorization or create a false identity on INNOVIAHOME.COM; or
- engage in any predatory or stalking conduct, or intimidate or harass anyone.
The following are the basic do’s and don’ts for interacting on INNOVIAHOME.COM
- Be respectful of others, especially when disagreeing with them.
- Debate is great, but it should be done in a constructive way.
- Take responsibility for your own words.
Reference to any product on INNOVIAHOME.COM does not constitute an offer to sell or supply that product and does not mean that the product is available.
GEORGIA-PACIFIC may apply a shipping and handling charge to any products purchased on INNOVIAHOME.COM. You agree to pay for any shipping and handling charges. Title and risk of loss for all products ordered by you shall pass to you upon GEORGIA-PACIFIC shipment to the shipping carrier. GEORGIA-PACIFIC only ships to customers located in the United States and you may only purchase products on INNOVIAHOME.COM in these locations. GEORGIA-PACIFIC does not ship to, and you may not purchase in, any other location, including Canada. Additional information on shipping of products purchased is available on INNOVIAHOME.COM.
GEORGIA-PACIFIC cannot guarantee that any product listed as available will actually ship right away, as inventory can change significantly from day to day. In rare cases, a product may be in stock when you place your order, and sold out by the time your order is processed. In the event a product that you purchase is on back-order, GEORGIA-PACIFIC will attempt to contact you. Your credit card will only be charged when the product is shipped.
If you are dissatisfied with your order, you may request an exchange or refund, provided that the request is made within the applicable return period and the product is unused. You may attempt to cancel your order, provided that you contact GEORGIA-PACIFIC prior to the product being processed for shipment. In the event an order has been shipped to you that you no longer desire, please return the product using the pre-paid label enclosed with the package in accordance with the instructions provided on the label.
GEORGIA-PACIFIC reserves the right to refuse any exchange, refund or cancellation at its sole discretion. Detailed information on exchanges, refunds and cancellations, the return and cancellation periods and GEORGIA-PACIFIC contact information can be found on the Warranties and Returns page. Please review these pages prior to purchasing products from INNOVIAHOME.COM.
While GEORGIA-PACIFIC strives to provide accurate product and pricing information, GEORGIA-PACIFIC does not warrant that product descriptions are accurate, complete, reliable, current or error-free or that pricing or typographical errors do not occur. In the event a product is listed at an incorrect price due to a typographical error, or any other reason, GEORGIA-PACIFIC shall have the right to refuse or cancel any order placed for such product at the incorrect price, even if the order has been confirmed and/or your credit card has been charged. In the event that an item is mispriced, GEORGIA-PACIFIC may, at its sole discretion, either contact you for instructions or cancel your order and notify you of such cancellation. If your credit card has already been charged for the purchase and your order is cancelled, GEORGIA-PACIFIC shall issue a credit to your credit card account in the amount of the incorrect price.
There may be certain orders that GEORGIA-PACIFIC is unable to accept and must cancel. GEORGIA-PACIFIC reserves the right, at GEORGIA-PACIFIC’s sole discretion, to refuse or cancel any order for any reason. GEORGIA-PACIFIC reserves the right, at GEORGIA-PACIFIC’s sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by or using the same online account, the same credit card, and also to orders that use the same billing and/or shipping address. GEORGIA-PACIFIC will provide notification to the you should such limits be applied.
Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by GEORGIA-PACIFIC credit and fraud avoidance department. GEORGIA-PACIFIC may also require additional verifications or information before accepting any order. GEORGIA-PACIFIC will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, GEORGIA-PACIFIC will issue a credit to your credit card in the amount of the charge.
THIRD PARTY WEBSITES. GEORGIA-PACIFIC might provide links to websites operated by others. If you use those websites, you will leave INNOVIAHOME.COM. If you decide to visit any linked website, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. Links to third party sites are provided for your convenience only, and GEORGIA-PACIFIC is not responsible for the content of any site linked to or from INNOVIAHOME.COM. GEORGIA-PACIFIC makes no warranty or representation regarding any linked website, the information appearing on those websites or any of the products or services described on those websites. GEORGIA-PACIFIC does not endorse or approve the information appearing on those websites or any of the products or services described on those websites. GEORGIA-PACIFIC disclaims all warranties, express or implied, as to the accuracy, legality, reliability or validity of any content on any other site. Check the Uniform Resource Locator (URL) address provided in your WWW browser to see if you are still in an GEORGIA-PACIFIC-operated site or have moved to another site.
VIII.MOBILE DEVICES. If you access INNOVIAHOME.COM via your mobile device, you may be required to pay service or other fees to your mobile carrier and other third parties. You should check the plan you have with your carrier to ascertain what charges you may incur. GEORGIA-PACIFIC is not liable or anyway responsible for any such fees you may incur when accessing INNOVIAHOME.COM on your mobile device.
IX.INTELLECTUAL PROPERTY. You acknowledge and agree that all information and content that you access or that is made available to you through INNOVIAHOME.COM, including, but not limited to, information, text, graphics, trademarks, logotypes, data and data compilations (“Materials”), is the property of or have been licensed to GEORGIA-PACIFIC. United States and international trademark, patent, copyright and other intellectual property right laws protect that information and content. Except for your own personal and noncommercial use, you are prohibited from modifying, reproducing, transmitting, distributing, displaying, creating derivative works from, transferring, or selling any of these Materials without the prior written consent of GEORGIA-PACIFIC or its owner in the case of Materials that have been licensed to GEORGIA-PACIFIC. Any unauthorized attempt to modify any Materials included on INNOVIAHOME.COM or to defeat or circumvent GEORGIA-PACIFIC security features, or to utilize INNOVIAHOME.COM or any part of the Materials included on INNOVIAHOME.COM for any purpose other than its intended purposes is strictly prohibited.
GEORGIA-PACIFIC trademarks, logos, and service marks and those trademarks, logos, and service marks licensed to GEORGIA-PACIFIC (collectively, the “Trademarks”) displayed on INNOVIAHOME.COM are registered and unregistered marks of GEORGIA-PACIFIC or its affiliates or licensors. All other trademarks, trade names, product names, service marks and all other non-GEORGIA-PACIFIC marks are the property of their respective owners. Nothing contained on INNOVIAHOME.COM should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on INNOVIAHOME.COM without the written permission of GEORGIA-PACIFIC or such third party that may own other trademarks displayed on INNOVIAHOME.COM. The absence of a product or service name or logo anywhere in the text of INNOVIAHOME.COM does not constitute a waiver of any trademark or other intellectual property rights concerning that name or logo.
The use of any of the Materials, including Customer Content, is at your own risk. GEORGIA-PACIFIC reserves the right to change any and all content, software, applications, and other items used or contained on INNOVIAHOME.COM at any time without notice.
Georgia-Pacific respects the intellectual property rights of third parties, and complies with the terms of the Digital Millennium Copyright Act (DMCA) regarding such rights. By submitting any User Materials through the Services you are granting permission to have such User Materials posted on the Site or via any other of the media channels used for the Services, and are representing that you are the rightful owner of the submitted material, and that no one else may claim rights to this material. Georgia-Pacific reserves the right to remove access to infringing material. Such actions do not affect any other rights Georgia-Pacific may have under law or contract. You can find our procedures for providing notice of alleged copyright infringement below.
If you believe that your work has been copied in a way that constitutes copyright infringement, you should send written notification thereof, in accordance with the provisions of the Digital Millennium Copyright Act (the "Notification"), to our Designated Agent, who can be reached as follows:
Georgia-Pacific LLC Attention: DMCA Designated Agent P.O. Box 105605 Atlanta, GA 30348 USA
By Facsimile: (404) 584-1461
By Email: email@example.com
ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL NOT RECEIVE A RESPONSE. ALL OTHER INQUIRIES NOT COPYRIGHT RELATED, SUCH AS REQUESTS FOR PRODUCT INFORMATION, EMPLOYMENT, ETC. MUST BE SENT TO THE FOLLOWING CONTACT
Pursuant to 17 U.S.C. ¤ 512(c), to be effective, the Notification must include the following:
(i) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
(ii) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
(iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Georgia-Pacific to locate the material.
(iv) Information reasonably sufficient to permit Georgia-Pacific to contact the complaining party, such as an address, telephone number, and, if available, an email address.
(v) A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
(vi) A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
This process only relates to reporting a claim of copyright infringement. Messages related to other matters will not receive a response through this process.
Other Intellectual Property. If you believe that any content on a Platform violates your exclusive rights other than copyrights, please provide Georgia-Pacific at least the following information: (a) your physical or electronic signature; (b) identification of the material that you claim is infringing your exclusive rights and information reasonably sufficient to permit us to locate the material; (c) an explanation of the exclusive rights that you own/have and why you believe the content infringes those rights, sufficient for us to evaluate the complaint; and (d) accurate contact information for you. Please click here to submit a complaint regarding content on the Platform.
General Rights Information. It is often difficult to determine if your intellectual property rights have been violated or if the DMCA requirements have been met. We may request additional information before we remove any infringing material. If a dispute develops as to the correct owner of the rights in question, we reserve the right to remove your content along with that of the alleged infringer pending resolution of the matter.
We will provide you with notice if your materials have been removed based on a third party complaint of alleged infringement of the third party's intellectual property rights.
Please note that under Section 512(f) of the Copyright Act any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability for damages. Do not make false claims!
Please also note that the information provided in the legal notice you submit may be forwarded to the person who provided the allegedly infringing content.
Under Section 512(f) of the Copyright Act, any person who knowingly materially misrepresents that material or activity was removed or disabled by mistake or misidentification may be subject to liability.
We have a policy of terminating the accounts of users who (in our reasonable discretion) are repeat infringers.
X. DISCLAIMER OF WARRANTIES. INNOVIAHOME.COM and all GEORGIA-PACIFIC services that are provided through INNOVIAHOME.COM are provided to you “as is” and “as available.” GEORGIA-PACIFIC makes no warranties or representations of any kind with respect to INNOVIAHOME.COM or such services, express or implied, including, but not limited to, any warranties of merchantability, fitness for a particular purpose or non-infringement, which GEORGIA-PACIFIC hereby expressly disclaims. Some jurisdictions do not allow for the exclusion of implied warranties, so these exclusions on implied warranties may not apply to you.
GEORGIA-PACIFIC does not guarantee that your access to INNOVIAHOME.COM will be uninterrupted or error-free, that INNOVIAHOME.COM or the servers that make it available are free of viruses or other harmful components or that information or other content obtained through INNOVIAHOME.COM will be useful or that it will satisfy your requirements. GEORGIA-PACIFIC will not be liable for any delay, down time, or other failure of performance.
GEORGIA-PACIFIC cannot control the actions of other users with whom you may choose to share your information. Thus, GEORGIA-PACIFIC cannot and does not guarantee that customer content will not be viewed by unauthorized persons or used for improper purposes. GEORGIA-PACIFIC is not responsible for any circumvention of privacy settings or security measures contained on INNOVIAHOME.COM. You acknowledge and understand that, even after removal, copies of customer content may remain viewable in cached or archived pages or if other users have copied or stored your customer content.
Any action taken in response to information, opinions, advice, or suggestions offered, discussed or posted on INNOVIAHOME.COM, including any materials downloaded or otherwise obtained through your use of INNOVIAHOME.COM is at your own risk. You will be solely responsible for any actions taken in response to any such information, opinions, advice, or suggestions, or for any loss or damage of any kind arising out of any such action, including any damage to your computer system or loss of data that results from the download of any such content.
Some states do not allow the disclaimers of certain warranties. These disclaimers might not apply to you, and these warranty disclaimers will not apply to you to the extent prohibited by any federal, state or local laws.
XI. DISPUTES BETWEEN USERS. You understand and agree that you are solely responsible for your interactions with other users or third parties. GEORGIA-PACIFIC reserves the right, but has no obligation, to monitor disputes between you and other users (and other third parties) and to terminate your access to INNOVIAHOME.COM if GEORGIA-PACIFIC determines, in its sole discretion, that doing so is prudent.
In no event will GEORGIA-PACIFIC liability of any kind (a) include any special, indirect, punitive, exemplary incidental or consequential losses or damages, even if GEORGIA-PACIFIC shall have been advised of the possibility of such potential loss or damage, even if GEORGIA-PACIFIC has been negligent or been advised of the possibility of such damages, or both, or (b) exceed $100.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the limitation or exclusion herein may not apply to you.
XIX. FILTERING. Pursuant to 47 U.S.C. Section 230(d), as amended, GEORGIA-PACIFIC hereby notifies you that parental control protections (such as computer hardware, software or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information identifying current providers of such protections is available on the following two sites: GetNetWise and OnGuard Online. GEORGIA-PACIFIC does not endorse, support or approve any of the products or services listed at such sites.
XX. NOTICE OF COPYRIGHT INFRINGEMENT UNDER U.S. LAW. The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe that your work has been copied and posted on INNOVIAHOME.COM in a way that constitutes copyright infringement, please provide GEORGIA-PACIFIC copyright agent with the following information: (a) an electronic or physical signature of the copyright owner or of the person authorized to act on behalf of the owner of the copyright interest; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of where the material that you claim is infringing is located on INNOVIAHOME.COM; (d) your address, telephone number, and email address; (e) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and (f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner of an exclusive copyright right that has been allegedly infringed.
Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with the above requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon GEORGIA-PACIFIC actual knowledge of facts or circumstances from which infringing material or acts are evident. GEORGIA-PACIFIC suggests that you consult your legal advisor before filing a notice with GEORGIA-PACIFIC copyright agent. You should note that there may be penalties for false claims under the DMCA.
GEORGIA-PACIFIC copyright agent for notice of claims of copyright infringement can be reached as follows:
Attention: DMCA Designated Agent
P.O. Box 105605
Atlanta, GA 30348 USA
By Facsimile: (404) 584-1461
By Email: firstname.lastname@example.org
This contact information is only for suspected copyright infringement. Upon receipt of such a notice of claimed infringement (or any statement in conformance with 17 U.S.C. § 512(c)(3)), GEORGIA-PACIFIC will act expeditiously to remove or disable access to any content that is claimed to be infringing upon the copyright of any person under the laws of the United States, and will terminate INNOVIAHOME.COM privileges of those who repeatedly infringe on the copyright of others. United States law imposes substantial penalties for falsely submitting a notice of copyright infringement.